Customer Service (中文客服 - China Market) - TDCX

apartmentTDCX (MY) Sdn. Bhd. placeKuala Lumpur scheduleFull-time calendar_month 
SPM, Diploma, or Bachelor’s degree in any field.
  • Fluent in Mandarin (written and spoken).
  • Minimum 1 year of customer service experience (fresh graduates or without Customer Service experience are welcome to apply).
  • Flexibility to work on a rotating shift schedule.
  • Excellent communication and problem-solving skills.
  • If you are passionate about delivering excellent customer experiences, we would love to hear from you. Apply today and be part of our TDCX team!
  • Provide excellent support to customers through all relevant communication channels.
  • Ensure all customer inquiries are resolved in accordance with the company’s processes and procedures.
  • Maintain a positive, empathetic, and professional attitude toward customers.
  • Stay updated on company procedures and processes.
  • Perform any other duties and responsibilities assigned by management, within your role to support the effective implementation, maintenance, and continuous improvement of TDCX’s Quality Management System.
  • Attractive remuneration, great perks, and performance incentives
  • Easy to locate area with direct access to public transport
  • Comprehensive medical, insurance, or social security coverage
  • Join a global company, winner of hundreds of industry awards
  • Strong learning and development plans for your career growth
  • Positive culture for you to #BeMore at work
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