Telemarketing Representative - Normal Speaker

apartmentEteam Workforce Sdn Bhd placePetaling Jaya scheduleFull-time calendar_month 
Possess at least a Secondary/SPM/'O' Level qualification.
  • Excellent communication and interpersonal skills to effectively engage with potential clients.
  • Proficiency in Malay and English is mandatory, with Mandarin as an added advantage.
  • Demonstrated ability to actively listen to customer needs and provide appropriate solutions.
  • Strong persuasion and sales skills to effectively promote products or services.
  • Prior experience in telesales or telemarketing is a plus but not required; fresh graduates are encouraged to apply.
  • Ability to work onsite in Petaling Jaya.
  • Conduct outbound calls to potential customers to promote products or services.
  • Engage with customers in both Malay and English to understand their needs and provide relevant information.
  • Maintain accurate records of all telemarketing activities, including call outcomes and customer interactions, in the company's CRM system.
  • Achieve or exceed monthly sales targets and key performance indicators (KPIs) as set by the telemarketing manager.
  • Follow up on leads and inquiries generated through marketing campaigns to convert them into sales opportunities.
  • Provide excellent customer service and address customer inquiries or concerns in a professional and timely manner.
  • Collaborate with the sales team to develop effective telemarketing strategies and campaigns.
  • Stay up-to-date on product knowledge and industry trends to effectively communicate product features and benefits to customers.
  • Annual Leave
  • EPF
  • Health Insurance
  • Medical Leave
  • SOCSO
  • Birthday Leave
  • Company Activities
  • Professional Career Development
  • Performance Bonus
  • Salary Increment
  • Nearby public transportation
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