E Hailing Customer Service - Mandarin - Kluang
Agensi Pekerjaan JobScoper Sdn Bhd Kluang Full-time
Minimum SPM qualification
- Fresh graduates are encouraged to apply
- Fluency in English and Chinese is required
- Willingness to work on a 24H rotational shift schedule, including weekends
Customer Support: Manage inbound inquiries, complaints, and feedback across various channels, including phone, chat, and email.
Issue Resolution: Address and resolve customer complaints and issues, including those related to driver or delivery partner performance, service quality, and order discrepancies.
Order Management: Assist customers with order modifications, cancellations, and refunds, ensuring a smooth and efficient process.Policy Communication: Clearly communicate any changes in service policies, terms, or conditions to customers, ensuring they are well-informed.
Team Collaboration: Work effectively within a team environment to meet KPI targets.
- Annual Leave
- Medical Leave
- Job Training Provided
- KPI Allowance
- Night Shift Allowance
- EPF, SOCSO, EIS
Sin Guhe Trading Sdn BhdKluang
Possess at least a SPM.
• Proficiency in both Bahasa Malaysia and English, with strong verbal and written communication skills.
• Excellent customer service skills, with a focus on providing helpful and effective support to customers.
• Ability...
Agensi Pekerjaan JobScoper Sdn BhdKluang
Kelayakan minimum SPM
• Graduan baru digalakkan untuk memohon
• Kelancaran berbahasa Inggeris dan Cina diperlukan
• Bersedia untuk bekerja mengikut jadual syif berputar 24 jam, termasuk hujung minggu
Sokongan Pelanggan: Mengurus pertanyaan masuk,...
Evolt Karting Sdn BhdKluang
Yearly Increments, Incentives & Bonus Structure.
✅ Career Development and Leadership Opportunities.
Jobscope (Full Training Provided):
• Ensure guests is having a great experience by being welcoming and polite.
• Welcome customers.
• Provide general...