Customer Service (Mandarin) - Night Shift

apartmentManpower Staffing Services (Malaysia) Sdn. Bhd. placeKuala Lumpur scheduleFull-time calendar_month 
Role: Customer Service (Mandarin)
Date of Joining: ASAP
Work Location: KL Sentral
Salary: RM 4600+ 300 KPI+ 320 working for night shifts
Working Hours: Permanent night Shift, Mon- Sun (Rotational Shift) within 9pm-9am
  • Strong written and verbal communication skills in Mandarin or Cantonese and English.
  • Diploma or higher education preferred.
  • Fresh graduate are welcome to apply
  • SPM holders with 6 months relevant BPO customer service experience are encouraged to apply.
  • Responsible for providing customer service support via incoming calls for brand’s customers and to manage escalations.
  • Managing and monitoring social medial platforms
  • Replying email within TAT timeline
  • Handling day to day escalation from customers.
  • Higher Salary even for Freshers
  • Training will be provided for 1 month
  • Medical provided, EPF and Sosco will be provided
  • KPI and night shift allowance will be provided on top of basic salary
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