Mandarin Technical Support Engineer
Agensi Pekerjaan Talentconsult Sdn Bhd Kuala Lumpur Full-time
Being able to work with Azure Cloud and Windows Server OS (Server 2008/R2, server 2012/R2, server 2016, server 2019)
- Understanding Endpoints and Clients OS (Windows)
- Active directory
- Understanding of basic troubleshooting and diagnostic tools like Eventviewer, Taskmanager and Commandline tools
- Working Knowledge on DNS , DHCP and basic TCP/IP communication
- Knowledge of SQL ad SQL queries
- IIS configuration and working
- Basic knowledge of MDM, MAM. Azure AD (for Intune position only)
- In-depth knowledge of identity and access management mechanisms in 365 environments. (For Identity role only)
- basic troubleshooting and diagnostic tools
- Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.
- Experience in the enterprise customer arena
- Face-to-face customer engagement skills
- Good understanding of ITIL/Service Management
- Deliver presentations and discuss complimentary products at a solutions level
- KPI Allowance
- Monday to Friday
- Language: Mandarin
- PH compensation
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