Senior Manager, Learning & Development Lead
We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Job Summary:The incumbent is responsible for crafting & implementation of learning & development strategy in alignment to the overall organisational goals. This includes identifying current & future competencies for development, implementation of key development interventions for PAMB (internally developed & external providers), seamless operations of Learning Management System (LMS), drive a continuous learning organisation and manage the overall L&D’s end to end operations.
PRINCIPAL DUTIES & RESPONSIBILITIES:
- Develop & implement learning strategies in building capabilities for current & future needs.
- Build agility to rapidly launch capability building programs- training on new technologies.
- Conduct competency mapping to address gaps & recommend impactful development interventions.
- Conceptualize, create & deliver customized programs to meet business goals.
- Lead & manage end-to end L&D operations/ administration.
- Design customized learning journeys moving away from standalone programs (70:20:10).
- Manage the overall L&D budget, timely statutory reporting submission required by regulators & compliance matters.
- Identify, select and manage on-going relationships with external providers and training providers.
- Create & manage blended learning & learning community platforms.
- Develop meaningful learning measurement metrices L&D impacts on business performance.
- Support HR Driven Projects & CEO Townhalls as and when required.
JOB SPECIFICATION:
- Qualifications/Experience
- Bachelor’s degree in any related discipline of business/ communication/ psychology/ behavioral science.
- Minimum 8 – 10 years of working experience in area of organizational development/ learning & development.
- Knowledge/ Skills
- Learning management reporting for regulatory and compliance requirements.
- Data analysis and presentation skills.
- Project management.
- Excellent communication & stakeholder management abilities.
- Instructional & content design skills.
- Attributes
- Resourceful
- Data driven
- Critical Thinking
- Empathic
We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.