Assistant Manager (Retail) - Ampang Jaya

apartmentEco-Shop Marketing Berhad placeAmpang Jaya scheduleFull-time calendar_month 
Candidates possess at least an SPM/ Diploma/Degree.
  • Proficient in people management as this role involves managing a team at the outlet.
  • Familiar with operational processes, such as work scheduling and stock arrangement.
  • Experience as a Person in Charge (PIC) in previous employment is an added advantage.
  • Strong management skills.
  • Able work at Eco-Shop, Balakong, Selangor or KL.
  • More than 2 years experience in Retail industry.
(A) STOCK RECEIVING MANAGEMENT
  • Ensure accurate stock management by updating the Goods Transfer Note (GTN) in advance, recording product issues with Stock Adjustments, and verifying quantity changes via Transfer Notes.
  • Follow the First In, First Out (FIFO) method for stock storage, and promptly report any issues to the Zone/Assistant Zone Manager.
(B) STAFF MANAGEMENT
  • Oversee staff scheduling, daily task completion, and monitor KPI scores and performance, including customer service and disciplinary actions.
  • Coordinate staff overtime schedules and manage recruitment reporting to the Area Manager.
  • Able to lead 10- 15 employees.
(C) STORE OPERATIONS MANAGEMENT
  • Execute daily tasks using relevant apps provided, ensuring proper arrangement of items, managing supplier deliveries, and handling damaged goods.
  • Complete administrative duties, including E-Ticketing for stock requests and submitting feedback forms via portal.
(D) STORE MAINTENANCE
  • Oversee store maintenance, fire extinguisher management, and ensure daily cleanliness and tidiness.
(E) CASH MANAGEMENT
  • Oversee cash management by ensuring safe deposits are accurate and handling Daily Sales Form (BJH) reports with Zone/Assistant Zone Manager review.
  • Manage utility bills and perform daily reviews of the cashier’s logbook for transaction accuracy.
  • Opportunities for career advancement
  • Monthly performance incentive
  • Commission
  • On-going Training & Development
  • Health and wellness benefits
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