Medical QA Analyst

Job Description

THE OPPORTUNITY

Our client, a leading American provider of independent medical exams, peer reviews, and medical compliance-related services, is looking for a Medical QA Analyst! They are at the forefront of delivering cutting-edge technology and innovative solutions that streamline record retrieval, online record ordering, and e-summaries for the legal and insurance industries nationwide.

This is an excellent opportunity for detail-oriented nurses who are looking to apply their clinical knowledge in a non-bedside setting while making a meaningful impact behind the scenes.

This position requires daily onsite work at our BGC office on a night shift schedule aligned with US Eastern Time (8:30 PM to 5:30 AM PHT).

• Review and verify medical reports for completeness, accuracy, and consistency
• Maintain and update documentation in designated systems and databases
• Respond to enquiries and manage communications with internal and external stakeholders
• Monitor compliance with relevant healthcare regulations and standards
• Assist management in identifying and resolving documentation or compliance issues
• Ensure timely submission of reports and records in line with organizational deadlines
• Collaborate with cross-functional teams to address quality assurance concerns
• Flag discrepancies or inconsistencies in documentation and escalate as needed
• Participate in audits and support audit preparation efforts
• Contribute to continuous improvement initiatives in documentation and quality processes

• Graduate of Bachelor of Science in Nursing (Registered Nurses is ideal).
• Experienced in clerical or administration support for medical or healthcare account
• Experienced in handling or reviewing medical data or documentation is preferred
• Proficient in Microsoft Word, Outlook, and Excel
• Strong English communication skills both verbal and written; must be comfortable in taking phone calls and high-volume emails.
• Strong attention to detail and accuracy; proven ability to prioritize tasks and manage time effectively
• Ability to stay focused and adaptable under pressure and shifting priorities

• A diverse, inclusive, and supportive company culture.
• Competitive remuneration.
• Opportunity to collaborate and work with global clients and stakeholders.
• Medical benefits.
• Great Paid Leave entitlements.
• Team outings, travel opportunities, company parties/events, and other exciting activities.
• Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia.
• Industry and role-related training.
• Ongoing career opportunities.

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