Admin assistant
MC Corporate Consultant Sdn Bhd Kajang Full-time
Position: Admin Assistant (Immediate Vacancy)
Location: Bandar Tun Hussein Onn (Office-Based)
We are seeking motivated professionals to join our late-shift operations. This role is ideal for those who thrive in a structured office environment and value a non-traditional work schedule.
What We Offer:
- Fixed Afternoon Schedule: 2:00 PM to 11:00 PM.
- Immediate Career Start: Successful candidates will begin their journey with us effectively immediately.
- Collaborative Environment: A dedicated "Work from Office" culture that fosters teamwork and growth.
Requirements:
- Possess own reliable transportation.
- Availability to start work on short notice.
- Support Team (Customer Success)
- Student & Parent Relations: Act as the primary point of contact for inquiries via WhatsApp, calls, or ZenDesk.
- Problem Solving: Resolve technical login issues or subscription queries to ensure a seamless learning experience.
- Onboarding: Guide new students through their first online class journey.
- Broadcast Team (Live Stream Operations)
- Technical Production: Manage live-streaming software (Zoom, OBS, or YouTube Live) to ensure high-quality broadcasts.
- Class Monitoring: Oversee audio/video quality during live sessions and troubleshoot "on-air" issues immediately.
- Engagement: Manage live chats and interactive tools to keep the digital classroom environment safe and focused.
- Tutor Dept Team (Academic Coordination)
- Tutor Management: Coordinate with educators to ensure they are prepared and present for their scheduled sessions.
- Quality Control: Review teaching materials and slides to ensure they meet the company's academic standards.
- Schedule Optimization: Manage the master timetable for hundreds of weekly online classes.
- Data Team (Analytics & Entry)
- Performance Tracking: Consolidate student attendance and quiz results into actionable reports.
- Lead Management: Update and maintain the CRM database with accuracy to assist the marketing team.
- Data Integrity: Audit student records and payment statuses to ensure the system is 100% accurate.
- Annual Leave
- EPF
- SOCSO
- EIS
- Training Provided
- Medical and Hospitalisation Leave
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