Ampang Jaya - Technical Operations Manager
Evoscale Sdn Bhd Ampang Jaya Full-time
Degree/Diploma in Engineering, IT, or related field.
- 5–8 years technical operations/service management experience, preferably in POS, AIDC, or IT distribution.
- Strong leadership, vendor management, and problem-solving skills.
- Familiarity with vendor RMA processes and B2B SLA standards.
- Oversee RMA, helpdesk, and service operations ensuring SLA compliance.
- Communicate directly with suppliers/vendors on RMA claims, escalations, and warranty parts.
- Manage outsourced service centers and vendor coordination.
- Lead and supervise engineers and helpdesk staff.
- Implement vendor claim recovery processes and service improvements.
- Report performance and escalations to Head of Operations & Supply Chain.
- Annual leave and public holidays in accordance with Malaysian law
- Medical and hospitalization benefits
- EPF, SOCSO & EIS contributions
- Annual performance bonus/incentive
- Training and career development opportunities
- Friendly and supportive work environment
JD urban ventures sdn bhdKuala Lumpur, 8 km from Ampang Jaya
sports in the world.
We’re growing fast – and we’re looking for passionate individuals to grow with us!
1. Operations Manager
Responsibilities:
• Oversee daily operations of the facility, ensuring smooth scheduling, court management, and customer...
Ampang Jaya
We are currently looking for a Operations Manager for a leading player in the Industrial Machinery Manufacturing Industry for their expansion. This company has a legacy of more than 50 years in the Malaysia. This position requires your urgent...
JAC Recruitment MalaysiaKuala Lumpur, 8 km from Ampang Jaya
Company and Job Overview
Malaysia’s premier online shopping platform is seeking a Warehouse Operations Manager to lead and optimize warehouse operations. This role involves managing and overseeing warehouse operations, ensuring efficient order...