Call Centre Quality Assurance Jobs in Kuala Lumpur
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Search Results - Call Centre Quality Assurance Jobs in Kuala Lumpur
Teleperformance-Kuala Lumpur
Teleperformance is seeking a Quality Assurance Specialist in Malaysia who will be responsible for analyzing recorded conversations, making strategic recommendations, and monitoring performance in a call center environment. Candidates should have...
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Teleperformance-Kuala Lumpur
a team of Quality Analysts.
Qualifications
• Bachelor’s degree or diploma in any field.
• Fluent in English (spoken and written).
• Minimum 3–5 years’ experience in Quality Assurance within a BPO/call center environment, with at least 1–2 years...
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appcast.io -
Teleperformance-Kuala Lumpur
experience in QA within a call center, and proficiency in both Mandarin and English. You will conduct data analyses, QA evaluations, and act as a Subject Matter Expert. The position is ideal for candidates who can start immediately and are available...
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International SOS-Kuala Lumpur
and eliminate manual process and work arounds.
• Operationalizes processes and procedures (i.e. developing standard operating procedures) relevant to service scope offerings, linking it to system automation as well as L&D/QA.
• Partners with Heads of Assistance...
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Teleperformance-Kuala Lumpur
degree or equivalent, at least 1 year of QA experience in a call center, and is proficient in English. The role requires working on a rotational shift and immediate availability is preferred.#J-18808-Ljbffr...
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Teleperformance-Kuala Lumpur
Teleperformance is seeking a qualified QA professional in Malaysia with at least 1 year of experience in call centers. Candidates should have a Bachelor's degree or equivalent diploma and proficiency in both English and Cantonese. Responsibilities...
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Teleperformance-Kuala Lumpur
Teleperformance in Malaysia is seeking a Quality Analyst to support their Customer Service team. This position requires a bachelor's degree, at least one year of experience in quality assurance within a call center, and proficiency in Mandarin...
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AI Rudder-Kuala Lumpur
AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analyzing data...
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Teleperformance-Kuala Lumpur
of Quality Analysts.QualificationsBachelor's degree or diploma in any field.Fluent in English (spoken and written).Minimum 3–5 years' experience in Quality Assurance within a BPO/call center environment, with at least 1–2 years in a team lead/supervisory...
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Teleperformance-Kuala Lumpur
of Quality Analysts.QualificationsBachelor's degree or diploma in any field.Fluent in Cantonese and English (spoken and written).Minimum3–5 years' experiencein Quality Assurance within a BPO/call center environment, with at least 1–2 years in a team lead...
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TP-Kuala Lumpur
The Quality Supervisor for Content Moderation and Customer Service is responsible for driving service excellence, compliance, and workforce capability within a specific site or Line of Business (LOB). This role oversees quality assurance frameworks...
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Teleperformance-Kuala Lumpur
QualificationsMain Requirements: Bachelor's degree or equivalent diploma in any discipline Candidate must be able to work on rotational shift (3 shift / 5 working days) Minimum 1 years' experience as QA in call center Must be proficiency inMandarin...
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Ryt Bank-Kuala Lumpur
and Supervisors in executing activities as planned in business and action plan.To handle interaction in a professional manner and achieves quality standard and work with Team Leaders, Supervisors and Quality Assurance Executives on the strategy to improve quality...
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