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Teleperformance-George Town-
Responsibilities
• Handle customer inquiries via voice, chat and email in English language.
• Ensure timely resolution of queries while maintaining high customer satisfaction.
• Coordinate with internal teams and escalate cases when...
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1 similar job: Seberang Perai
Teleperformance-Malaysia-appcast.io-
Overview
We are looking for a dedicated Quality Team Lead to oversee the quality assurance process within our BPO operations. The role will be responsible for ensuring service excellence, driving compliance with quality standards, and mentoring a...
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Teleperformance-Seberang Perai-
An established industry player is seeking a dynamic leader to manage large teams in a fast-paced environment. This role involves overseeing operations in Fraud and Risk Management, ensuring compliance while driving performance and delivering...
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Teleperformance-Bukit Mertajam-appcast.io-
Overview
We are looking for Coach SME (Subject Matter Expert) to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring...
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Teleperformance-Tawau-
Overview
We are looking for a dedicated Quality Team Lead to oversee the quality assurance process within our BPO operations. The role will be responsible for ensuring service excellence, driving compliance with quality standards, and mentoring a...
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Teleperformance-Seberang Perai-appcast.io-
Overview
We are looking for Coach SME (Subject Matter Expert) to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring...
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Teleperformance Malaysia Sdn Bhd-Kuala Lumpur-maukerja.my-
Fluency in Mandarin (spoken and written) – English proficiency is an added advantage.
Background in hospitality, hotel receptionist, or customer service is preferred.
Strong communication, problem-solving, and multitasking skills.
Ability to...
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Teleperformance Malaysia Sdn Bhd-George Town-ricebowl.my-
Job Requirements
• Proficient in Mandarin (read & write) and basic English
• Good written communication and typing skills
• Customer service experience is an advantage (fresh graduates are welcome)
• Able to work on rotational shifts
• Willing...
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Teleperformance USA-Bukit Mertajam-
A global BPO company in Penang is seeking a Senior Manager for Fraud and Risk Operations. The role requires leadership in managing teams, establishing vendor infrastructure, and providing mentorship. The ideal candidate has over 10 years of...
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Teleperformance-George Town-appcast.io-
Overview
We are looking for Coach SME (Subject Matter Expert) to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring...
Read more
Teleperformance-Kuala Lumpur-
A leading BPO firm in Kuala Lumpur seeks a Head of Quality Assurance to lead the QA strategy for its Financial Services Outsourcing division. This high-impact role involves developing the Quality Management Framework to ensure adherence to regulatory...
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Teleperformance-Bukit Mertajam-appcast.io-
Qualifications
Requirements:
• Bachelor’s degree or equivalent diploma
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and...
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Teleperformance Malaysia Sdn Bhd-Kuala Lumpur-maukerja.my-
of moderation guidelines.
• Collaborate with team members and report any issues or trends to management
• - Job Overview:
• We are looking for a dedicated Content Moderator (Mandarin Speaker) to join our team at Teleperformance Malaysia, based at the Kelana...
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Teleperformance Malaysia Sdn Bhd-Petaling Jaya-maukerja.my-
Be a fun individual who genuinely wants to help people!
• Fluent in written and spoken English
• Fluent in written Mandarin
• Fluent in spoken Cantonese
• Coachable, learner mindset, ability to take feedback and proactively apply IT to improve...
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Teleperformance Malaysia Sdn Bhd-George Town-maukerja.my-
dvisors in a Tier 2 role typically exhibit these additional attributes.
• Deep Technical Proficiency
• Consistently Follow Work Schedule
• Adherence to Customer Commitments
• Composure Under Pressure
• Relationship Repair with Others
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