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Teleperformance-George Town
Overview
We are looking for
Customer Service Team Lead
to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring...
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Teleperformance-Malaysia
Overview
We are looking for a dedicated Quality Team Lead to oversee the quality assurance process within our BPO operations. The role will be responsible for ensuring service excellence, driving compliance with quality standards, and mentoring a...
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Teleperformance-George Town
With a strong presence in Penang, we are part of the global Teleperformance Group, a multinational company with a reputation for excellence in customer service. Our mission is to create meaningful connections and deliver exceptional experiences for our clients...
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Teleperformance-Seberang Perai
Overview
We are looking for Coach SME (Subject Matter Expert) to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring...
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2 similar jobs: Bukit Mertajam, George Town
Teleperformance-Johor Bahru
in operations.
He/she will be responsible for setting and driving the Quality strategy within the programs in KL/PJ site and in accordance with the Teleperformance BEST QA standard. He will drive continuous improvement within the programs he supports...
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Teleperformance USA-Seberang Perai
Responsibilities
• Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW....
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Teleperformance Malaysia Sdn Bhd-Bukit Mertajam
Qualifications & Skills:
• High school diploma or equivalent; further education in business, hospitality, or communication is a plus.
• Proven experience in customer service, front desk, or administrative support (online preferred).
• Strong...
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maukerja.my -
2 similar jobs: George Town, Seberang Perai
Teleperformance-Johor Bahru
We are looking for a dedicated Quality Team Lead (Mandarin-speaking) to oversee the quality assurance process within our BPO operations. The role will be responsible for ensuring service excellence, driving compliance with quality standards, and...
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Teleperformance-George Town
Overview
Teleperformance is the global leader in outstanding customer experience. We are the worldwide leader in Omnichannel customer experience. We've been providing superior customer care services for leading companies throughout the world since...
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Teleperformance USA-Kuala Lumpur
A global outsourcing leader in Kuala Lumpur is seeking a dedicated Recruitment Specialist to enhance their talent acquisition strategies. The role involves sourcing candidates across various channels, managing relationships with external vendors, and...
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Teleperformance-Bukit Mertajam
Qualifications
Requirements:
• Bachelor’s degree or equivalent diploma
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and...
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2 similar jobs: George Town, Seberang Perai
Teleperformance USA-Seberang Perai
A global BPO company in Penang is seeking a Senior Manager for Fraud and Risk Operations. The role requires leadership in managing teams, establishing vendor infrastructure, and providing mentorship. The ideal candidate has over 10 years of...
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Teleperformance USA-Kuala Lumpur
Overview
The Quality Coach provides support and Interaction monitoring support (as applicable) for a program or a vertical account either within a site and/or across multiple locations. This incumbent will conduct both Process Level and/or Agent...
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Teleperformance USA-Kuala Lumpur
Overview
• Achieve staffing objectives by recruiting and evaluating job candidates; advising managers; managing relocations and intern program.
• Responsible for attracting, screening, selecting and onboarding qualified and suitable personnel to...
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Teleperformance-Petaling Jaya
An established industry player is seeking a dynamic leader to manage a diverse team in Fraud and Risk Operations. This role requires a strategic thinker with extensive experience in operations, particularly in a fast-paced BPO environment. You will...
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