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TeleperformanceKota Bharu
Overview
We are looking for
Customer Service Team Lead
to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring...
TeleperformanceMalaysiaappcast.io
Overview
We are looking for a dedicated Quality Team Lead to oversee the quality assurance process within our BPO operations. The role will be responsible for ensuring service excellence, driving compliance with quality standards, and mentoring a...
Teleperformance USAPetaling Jaya
The Quality Manager will be responsible for setting and driving the Quality strategy within the programs in KL/PJ site and in accordance with the Teleperformance BEST QA standard. He will drive continuous improvement within the programs he supports...
TeleperformanceSeberang Peraiappcast.io
Overview
We are looking for Coach SME (Subject Matter Expert) to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring...
2 similar jobs: Bukit Mertajam, George Town
TeleperformanceKota Bharu
Overview
We are looking for
Customer Service Team Lead
to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring...
Teleperformance USABukit Mertajam
A global BPO company in Penang is seeking a Senior Manager for Fraud and Risk Operations. The role requires leadership in managing teams, establishing vendor infrastructure, and providing mentorship. The ideal candidate has over 10 years of...
TeleperformancePetaling Jayaappcast.io
An established industry player is seeking a dynamic leader to manage a diverse team in Fraud and Risk Operations. This role requires a strategic thinker with extensive experience in operations, particularly in a fast-paced BPO environment. You will...
TeleperformanceSeberang Perai
Qualifications
Requirements:
• Bachelor’s degree or equivalent diploma
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and...
Teleperformance Malaysia Sdn BhdJohor Bahruricebowl.my
Requirements
• Proficiency in Mandarin (spoken & written)andEnglish.
• Prior customer service or call center experience is an advantage, but fresh graduates are welcome.
• Excellent communication and problem-solving skills.
• Ability to multitask...
Teleperformance USAPetaling Jaya
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Responsibilities:
• Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in...
TeleperformanceKota Bharu
Overview
We are looking for a
Quality Analyst
to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance...
TeleperformanceGeorge Town
Qualifications
Requirements:
• Bachelor’s degree or equivalent diploma
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and...
TeleperformanceGeorge Town
Overview
Teleperformance is the global leader in outstanding customer experience. We are the worldwide leader in Omnichannel customer experience. We've been providing superior customer care services for leading companies throughout the world since...
TeleperformancePetaling Jayaappcast.io
Qualifications
Minimum requirements:
• Bachelor’s degree or equivalent diploma
• Minimum 2-3 years of people management experience as TL.
• Must have BFSI, AML and KYC experience.
• Has the ability to deliver feedback and coaching to team members...
TeleperformanceMalaysiaappcast.io
A leading BPO firm in Malaysia is seeking a Quality Team Lead to oversee the quality assurance process. The role involves managing a team of Quality Analysts, ensuring adherence to quality standards, and providing actionable insights to improve...
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