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TeleperformanceBukit Mertajam
OverviewWe are looking forCoach SME (Subject Matter Expert)to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring...
2 similar jobs: George Town, Seberang Perai
TeleperformanceMalaysiaappcast.io
Overview
We are looking for a dedicated Quality Team Lead to oversee the quality assurance process within our BPO operations. The role will be responsible for ensuring service excellence, driving compliance with quality standards, and mentoring a...
TeleperformanceSeberang Perai
An established industry player is seeking a dynamic leader to manage large teams in a fast-paced environment. This role involves overseeing operations in Fraud and Risk Management, ensuring compliance while driving performance and delivering...
Teleperformance USABukit Mertajam
ResponsibilitiesManage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW.
Prompt...
TeleperformanceSandakan
A leading BPO company in Malaysia is seeking a Quality Team Lead to oversee the quality assurance process. This role requires overseeing a team of Quality Analysts, ensuring compliance with standards, and driving service excellence. Candidates should...
TeleperformanceGeorge Town
QualificationsRequirements: Bachelor's degree or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity...
1 similar job: Seberang Perai
TeleperformanceGeorge Town
Overview
We are looking for a dedicated Quality Team Lead to oversee the quality assurance process within our BPO operations. The role will be responsible for ensuring service excellence, driving compliance with quality standards, and mentoring a...
TeleperformanceBukit Mertajamappcast.io
Overview
We are looking for Coach SME (Subject Matter Expert) to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring...
Teleperformance Malaysia Sdn BhdGeorge Townmaukerja.my
Job Summary / Overview
This role provides various types of support for Tier 1 inquiries. “Tier 1” refers to a scalable, repeatable flow of contact center services documented in reference material available to Specialists via approved Knowledge Base...
TeleperformanceSeberang Peraiappcast.io
Overview
We are looking for Coach SME (Subject Matter Expert) to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring...
Teleperformance USAKuala Lumpur
A global outsourcing leader in Kuala Lumpur is seeking a dedicated Recruitment Specialist to enhance their talent acquisition strategies. The role involves sourcing candidates across various channels, managing relationships with external vendors, and...
TeleperformanceGeorge Townappcast.io
Overview
We are looking for Coach SME (Subject Matter Expert) to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring...
TeleperformanceSeberang Perai
A leading customer service provider in Penang is seeking a Coach SME to enhance team performance and ensure quality standards. The ideal candidate must be proficient in Japanese and English, possess strong mentoring and problem-solving skills, and be...
2 similar jobs: Bukit Mertajam, George Town
TeleperformanceKota Kinabalu
Overview
The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.
The CSS will be the primary...
TeleperformanceKota Bharu
A leading BPO firm in Malaysia is seeking a Quality Team Lead to oversee the quality assurance process. The role involves managing a team of Quality Analysts, ensuring adherence to quality standards, and providing actionable insights to improve...
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