Service Desk Analyst Jobs
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DXC Technology Inc.Petaling Jaya
A leading IT services company in Petaling Jaya is seeking a Service Desk Analyst who speaks Mandarin. The role involves logging and resolving customer issues, ensuring compliance with service levels.
The ideal candidate should have customer service...
Tech MahindraKuala Lumpur
Overview
A Finance Service Desk Analyst acts as the primary point of contact for financial, accounting, or billing queries, providing support to internal employees or external clients. Responsibilities include resolving inquiries regarding AP/AR...
DXC TechnologyPetaling Jaya
A leading IT services company in Malaysia is seeking a Service Desk Analyst who is a Mandarin speaker. The role involves logging, validating, and diagnosing customer issues. Ideal candidates will have strong communication skills, customer service...
HCLTechKuala Lumpur
manner.
• Provide accurate and up-to-date information on IT products, services, and policies.
• Maintain detailed logs of all customer interactions, problems, and resolutions in the ticketing system.
• Conduct follow-ups to ensure incident resolution...
Dikshatek MalaysiaKuala Lumpur
A leading IT firm based in Kuala Lumpur is seeking an IT Service Desk Analyst who will provide remote support for workstation hardware and network services. The ideal candidate has 2-3 years of experience in a similar role and is proficient...
PERSOL Workforce Solutions Malaysia Sdn BhdKuala Lumpurmaukerja.my
converse technical term in fluent mandarin and familiar with Taiwan Zhuyin keyboard.
• Does not have any health problem that prevents working on 5 days per week.
• To be a part of a team of service desk agent which acts as the single point of contact...
HCLTechKuala Lumpur
Science or a related field, with at least 2 years of experience in a call center or IT service desk. HCLTech values fresh graduates with relevant skills. You'll troubleshoot issues, maintain logs, and collaborate with teams for service improvement.
#J...
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EP EngineeringKuala Lumpur
A technology services provider in Kuala Lumpur is looking for an Asia Pacific Service Desk Analyst. The ideal candidate will have over 3 years of help desk experience, strong customer service skills, and a degree in Computer Science or Management...
HCLTechKuala Lumpur
Language Proficiency: Fluency in Mandarin is mandatory.
• Education: Bachelor’s Degree or Diploma in Computer Science, Information Technology, or a related technical discipline.
• Experience: 2+ years of experience in a call center or IT service desk...
ClarksKuala Lumpur
Clarks is looking for an IT Service Desk Analyst in Kuala Lumpur, Malaysia. This role involves serving as the first point of contact for users seeking technical assistance, troubleshooting hardware, software, and network issues.
The ideal candidate...
HCLTechKuala Lumpur
in a call center or IT service desk environment.
• Fresh graduates with relevant academic background and language skills are encouraged to apply.
• Technical Competencies: Strong understanding of operating systems, mobile technologies, and standard IT hardware...
NTT DATAKuala Lumpurhiredly.com
We are looking for a Service Desk Analyst to join our team at NTT DATA. This role involves providing exceptional client service, managing incidents, and ensuring timely resolutions. If you are passionate about IT and have a strong background...
ContinentalPetaling Jayaappcast.io
technology trends and recommend improvements to enhance the efficiency and effectiveness of IT operations.
Service Delivery (ITSM)
• Participate in Service Desk, Incident, Change and Problem Management activity.
Qualifications
• Diploma/Bachelor's degree...
Revo Healthcare Sdn BhdKlangricebowl.my
ensuring they meet quality and performance standards.
• Contribute to the development of knowledge base articles and troubleshooting guides to improve self-service options for customers.
• Adhere to all company policies and procedures, including those...
2 similar jobs: Kajang, Ampang Jaya
Revo Healthcare Sdn BhdAmpang Jayamaukerja.my
Memberikan sokongan teknikal peringkat pertama dan penyelesaian masalah untuk peranti perubatan, menangani pertanyaan pelanggan melalui telefon, e-mel dan secara bersemuka.
• Mendiagnosis dan menyelesaikan masalah perkakasan, perisian dan...
2 similar jobs: Kajang, Klang
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