[ref. b87512016] Klang - Customer Service Manager (Mandarin Speaker)
Shuyi Culture International Sdn Bhd Klang Full-time
Must be able to communicate and writing in Mandarin
- Teamwork and also work independently.
- Can work under the stress, interpersonal skills & and help desk inquiry.
- Mandarin speaking will be advantage.
- Fresh graduates are encouraged to apply.
- Responsible, trustworthy, hardworking, good attitude, and good character.
- Leadership & Supervision of the CS Team.
- Provide continual coaching to staff on areas for improvement as an effort to promote learning culture and proves efficiency.
- Attend to customers’ (salespersons, dealers, suppliers, end-customers) enquiries
- Accomplish department and organization mission and objective by completing related results as needed.
- Other duties as assigned by management.
- Interact with customers via phone and Communication skill with customers.
- Update daily listing for day to day operations according to given requirements.
- Served customers and arrange well for every individual appointment.
- Reasonable number of annual leaves
- Good Environment
- Promotion opportunities
- Medical leave
- EPF
- SOCSO
VR Solution Sdn BhdKlang
to the appropriate department for further action.
• Monitor customer satisfaction and report recurring issues to management.
4. Documentation & Reporting
• Maintain accurate customer records, communication logs, and service reports.
• Prepare and submit regular...
OVERKlang
operational tasks such as printing return order waybills and managing customer orders.
• Manage and assist at Pop-up booths as required.
• Assist with packing orders.
• At least 1 - 2 years' of relevant work experience
• Fast typer, at least 60 WPM...
Kimika (M) Sdn BhdShah Alam, 11 km from Klang
shipping, and inventory management.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) for data entry, reporting, and communication.
• Serve as the primary point of contact for customers, addressing inquiries, resolving issues, and providing...