Customer Service Executive 客服人员
Aegis BPO Malaysia Sdn Bhd Petaling Jaya Full-time
Handle customer inquiries and complaints via phone, email, and chat in a professional and timely manner.
- Provide accurate information about products and services.
- Process orders, applications, and forms.
- Maintain and update customer records in the database.
- Follow up on customer interactions to ensure satisfaction.
- Collaborate with other departments to resolve complex issues.
- Work in rotational shifts to ensure 24/7 customer support coverage.
- Handle customer inquiries and complaints via phone, email, and chat in a professional and timely manner.
- Provide accurate information about products and services.
- Process orders, applications, and forms.
- Maintain and update customer records in the database.
- Follow up on customer interactions to ensure satisfaction.
- Collaborate with other departments to resolve complex issues.
- Work in rotational shifts to ensure 24/7 customer support coverage.
- Competitive salary and performance-based incentives.
- Opportunities for career growth and development.
- Friendly and supportive work environment.
Agensi Pekerjaan JobScoper Sdn BhdPetaling Jaya
inquiries complaints feedback and issues related to company products.
• Deliver a positive customer service experience by addressing their needs effectively.
• Work in team to meet goaks and follow service guidelines.
• Medical & Sick Leave
• Annual Leave...
Filter Man Supply Sdn BhdAmpang Jaya, 19 km from Petaling Jaya
records using CRM tools.
• Provide excellent customer service throughout the sales process.
• Sales commission
• Skills training
• Annual bonus...
AGENSI PEKERJAAN STAR GLOBAL SDN BHDKuala Lumpur, 11 km from Petaling Jaya
About the role
Our client is looking for a proactive and customer-centric Customer Service Executive where in this role, you'll be essential in delivering outstanding support to their customers, ensuring a smooth and satisfying experience...