Client Service Associate (Mandarin)

apartmentRENN Asia Wellness placeKuala Lumpur scheduleFull-time calendar_month14/04/2026

Hard Skills:

Achieve at least Diploma certificate in related field
Proven experience in a customer service role, preferably in wellness or health-related settings, or Hospitality settings
Excellent verbal and written communication abilities with Mandarin, Bahasa Malaysia and English
Skilled in using MS Office/excel, booking systems, and RM software.
Strong ability to multitask and manage time effectively.
Basic knowledge of handling transactions and payments.

Soft Skills:

Empathy: Demonstrate genuine care and understanding for clients' needs.
Professionalism: Maintain confidentiality and uphold high ethical standards.
Passion for Wellness: Genuine interest in health, wellness, and holistic practices.
Team Collaboration: Ability to work harmoniously with team members.
Positive Attitude: Solutions-oriented mindset and welcoming demeanor.
Serve as the initial contact for our customers.
Delivering top-notch customer service to create a favorable interaction for all guests.
Managing requests, arranging appointments, organizing customer files, and supporting administrative duties.
EPF/SOCSO/PCB
Annual Leave
Medical Leave
Health & Wellness Benefits for Immediate Family Members
Professional Development
Lifestyle and Commuting Benefits

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