Assistant Loss Prevention Manager – Le MéRidien Petaling Jaya Hotel

• Certificate in Security Management or Ex- Security Forces personnel or Secondary Education.

• Minimum of 2 years as a Senior or team leader position held
• Able to perform shift works

Job Summary: To ensure that all associates are fully and clearly aware of their job expectations and key responsibilities, allowing associates to function effectively within the organisation by giving clarity to individual role.

• Direct hands-on support/assistance to front line officers, paying attention to peak periods, etc.
• Immediate response to security and safety occurrences (e.g. incidents and accidents.)
• Maintain observations on individual performance and offer guidance and assistance as and when necessary.
• Relieve post duties according to operational demands.
• Established policy and procedures, codes of conduct, guidelines, etc.
• Familiarise oneself with all relevant manuals.
• Ensure that all security officers comply strictly and consistently with all established policy and procedure.
• Drive, maintain and enhance associates performance to the standards prescribed by the Loss Prevention Manager.
• Strictly monitor, maintain and enhance officer’s performance standards (operational and behavioural.)
• Conduct daily pre-shift inspection of uniforms and appointments, maintaining established standards.
• Meticulous and frequent attention to individual officer’s performance.
• Counsel and discipline officers as necessary using corrective and constructive methods.
• Report all significant and continued performance shortfalls and significant performance achievements to the Loss Prevention Manager.
• Security assessment
• Monitor the hotel environment throughout the shift and identify and security and/or safety risks that become apparent. Reports all risks to the Loss Prevention Manager.
• Health insurance
• Meal provided
• Opportunities for promotion
• Professional development