Customer Support Executive
Keenhi Distribution Johor Bahru Full-time
Bachelor's Diploma or Degree in Business Administration, Marketing, Mass Communication, or any related discipline.
- Minimum 1 year of relevant experience in customer support/ service field.
- Strong communication, telephone & email etiquette, and problem-solving abilities.
- Able to read, write, and communicate in both English and Chinese.
- Attention to detail and customer oriented.
- Act as the main point of contact to monitor and respond to customer enquiries, ensuring timely and complete resolution via calls, emails, and social media platform.
- Understand customer requirements and guide them for purchase.
- Provide after-sales support, including troubleshooting steps and product usage guidance.
- Manage warranty return processes, coordinating between customers and internal teams for smooth resolution.
- Maintain strong knowledge of product features, models, and updates to provide accurate information and recommendations to customer.
- Gather feedback from customers and report recurring issues or suggestions to improve products/services.
- 5-day work week
- EPF/SOSCO
- Medical Benefits
- Performance Bonus
- Career Development Opportunities
- Free Parking
Aurae Wood Sdn BhdJohor Bahru
Fresh graduates are encouraged to apply.
• Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
• Possess good telephone...
The Makeover GuysJohor Bahru
based on our services
3. Provide strategic solutions to increase the rentability of the customer’s unit
4. Perform area analysis on surrounding areas of the property
5. Prepare space planning, cost estimates, and quotations for the homeowners
6. ..
Hua Huat Manufacturing Sdn BhdJohor Bahru
Representative and Customer
• Assist the sales team in providing exceptional service to customer, fostering and maintaining strong collaborative relationship between the company and clients.
• Collect and process orders from sales executive
• Monitor collections...