Deputy General Manager - Operations (Shopping Mall) New

• Managing various aspects of mall operations such as sales promotion, building operations, facility management, maintenance, security, safety, car parking, housekeeping, pest control, waste management, and engineering services.
• Ensure tasks are completed on time and within budget, adhere to operational SOPs, and comply with government regulations.
• Building and maintaining good relationships with local authorities and statutory bodies is also crucial.
• Developing and managing operational expenses and budget planning, monitoring overall mall system administration, and ensuring contract compliance.
• Analyze sales performance data, identify opportunities to enhance tenant sales and services, and resolve tenant issues.

• Ensure observance of safety rules and regulations, conduct fire evacuation drills, and maintain contingency plans for emergencies.
• Plan annual sales targets, develop advertising and promotions plans, and ensure customer service policies are observed.

• At least 5 years of experience in mall operations and management.
• Proficiency in English, Bahasa Malaysia, and Mandarin due to the market that support.

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