[ref. b03349822] Customer Service Executive (Remote)
Alpha Iota BPO Kuala Lumpur Full-time
Possess 1 - 3 years of working experience in any customer service industry, preferably in a virtual environment.
- Able to converse and write well in English, Mandarin, and Bahasa Malaysia.
- Fast typing skills.
- Has critical thinking skills with a focus on issue resolution and customer satisfaction.
- Able to work in a fast-paced environment, independent, customer-focused, result-oriented & disciplined.
- Computer literate and proficient in using Windows OS, MS Office, and Google Applications.
- 9 working hours with 5 days of rotating shifts, including weekends and public holidays.
- You must have your own laptop and a good internet connection.
- Retain the existing customers by building a good rapport and providing customer satisfaction.
- Delivering excellent customer service to customers via live chats.
- Providing accurate information on products and services to customers.
- Consistently meeting individual and team KPIs and goals.
- Maintaining a high degree of integrity and confidentiality, keeping customers’ information.
- Shift allowance
- KPI allowance
- EPF, SOCSO, EIS
- Annual Leaves and Medical Leaves
Andromeda Sdn BhdKuala Lumpur
experience in Customer Service experience. Preferable ---Chinese---. Fresh graduates are encouraged to apply for junior position.
• Strong interpersonal and communication skills – both written and spoken
• Handle customer enquiries and ensuring high level...
OCBC BankKuala Lumpur
Walk-in Interview] Customer Service Executive (Contact Centre)
Date: Friday, 16 May 2025
Time: 9.00am - 12.00pm and 2.00pm - 4.00pm
Location: 4th (3A) Floor, Wisma Lee Rubber, No.1 Jalan Melaka 50100 Kuala Lumpur (next to Masjid Jamek LRT...
CW Global Solution Sdn BhdKuala Lumpur
Provide high-quality service by responding to customer inquiries via online chat and email Only
• Handle customer issues related to transactions and ensure customer satisfaction.
• Record and organize customer feedback to help optimize service...