Quality Management Manager

• Minimum 8 years in Quality Management
• Automotive industry experience is an advantage although general manufacturing experience is acceptable.
• Familiar with tools such as APQP, FMEA, PPAP, SPC, etc
• Knowledge in general manufacturing processes such as machining, moulding, stamping, etc
• Ability to lead and work in team
• Good communication, interaction & problem-solving skills
• Possess project management, presentation & CAD skills
• Proficient in English, Malay and Mandarin to deal with suppliers and key stakeholders.

Client Info

Incorporated in 1991, the company is a leading manufacturer of hydraulic brake and clutch components in Malaysia with over 50% of cars on Malaysia roads relying on brake components built with its technology.

• Ensure company products meet customer expectations, needs and quality standard consistently.
• Develop quality-process links with customers in line with the Quality Management system (including: IAFT 16949, ISO 9001, AS 9100) Production Part Approval Process (PPAP), Advanced Product Quality Planning (APQP), Controls Plans, Failure Mode and Effect Analysis (FMEA) and Supplier Quality Assurance (SQA) processes and oversee continued compliance and embedding across the business.

• Lead the Quality Management, comprising of Quality Assurance, Quality Control & Testing team. Work closely with internal to troubleshoot quality issues.
• Lead the teams to quality standards of the products produced including product audit, product measurement, lab testing and re- work cases.
• Supervise and monitor the implementation of the corrective action.
• Implement continuous quality system improvement program. Review and identify areas for improvement.
• Oversee vendor performance including improvement of quality of parts supplied. Conduct vendor assessment to ensure the vendors’ products consistently meet the quality standards required.
• Evaluate new vendors for their capability to supply products that fulfilled to requirements
• Work closely with R&D on the testing activities especially in project development APQP phases & any localization of child parts. Ensure all APQP requirements are met.
• Facilitate any Process Change Plan Notification and seek approval from the customer on the process change. This includes testing activities as well.
• Address all customer complaints on quality issues promptly
• Maintain the accredited Quality Management Systems & Laboratory Certification to ensure continuous application of the system and processes.
• Supervise the QA & Testing team and further develop their required competencies
• Understand the Management Review agenda and the intent of each item and preparing the management review minute
• Internal auditing skill and knowledge
• Ensure that all in-house systems and procedures are in place & updated to satisfy all customer & external certification bodies requirements and audits.
• Detection of weakness and noncompliance
• Develop, implement and manage key performance indicators (KPIs) for each area of responsibility
• Set department objectives/KPIs, competencies and review and assess ongoing performance of direct reports
• Annual Leave
• EPF
• SOCSO
• Performance Bonus
• Training Provided