Technical Assistant (Network Management Centre and Helpdesk)
Cretev Sdn Bhd Kluang Full-time
Good communication skills in English & Bahasa Malaysia
- Minimum Diploma in Information Technology/ Telecommunication or Electronic Engineering or any related field
- FRESH GRADUATES are encouraged to apply. On-The-Job training will be provided.
- Willing to work on shift (3 cycle rotation)
- To plan and monitor tasks for subordinate and intervene in cases of deviations.
- To monitor network status, analyze all alarms accordingly and escalates to the respective teams when necessary.
- To supervise the subordinates in informing technicians to check on problems reported by the customers and inform the customers accordingly.
- To supervise and check for accuracy of documentation of all communications occurred, preparation of documents for breakdowns and the opening of dockets.
- Shift Allowance
- Standby Allowance
- Health Insurance
- Panel Clinics
- Opportunity to work with GLC team
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