Retail Operations Manager
Trendy Brand Hub Sdn. Bhd. Balakong Full-time
Monitor and support daily retail store operations to ensure smooth workflow
- Track and analyze sales performance, prepare reports, and suggest improvements
- Ensure all outlets comply with company SOPs, visual merchandising, and brand standards
- Coordinate with shopping malls on promotions, events, and operational matters
- Manage inventory control, stock replenishment, and minimize stock discrepancies
- Liaise with warehouse, logistics, and procurement teams for stock movement
- Handle store issues, customer complaints, and operational challenges
- Conduct regular store visits and audits
- Support new store opening (setup, manpower, stock planning)
- Train and guide retail staff on operations and procedures
- Diploma/Degree in Business, Retail Management, or related field
- Minimum 2–4 years of experience in retail operations
- Strong understanding of retail KPIs (sales, conversion, ATV, UPT)
- Good communication and coordination skills
- Proficient in Microsoft Excel and reporting
- Able to travel between outlets
- EPF
- SOCSO
- EIS
- Training Provided
- Annual Leave
Trendy Brand Hub Sdn. Bhd.Balakong
Management, or related field
• Minimum 2–4 years of experience in retail operations
• Strong understanding of retail KPIs (sales, conversion, ATV, UPT)
• Good communication and coordination skills
• Proficient in Microsoft Excel and reporting
• Able to travel...
KYOMOKuala Lumpur, 12 km from Balakong
Education: Bachelor’s Degree in Business Administration, Hospitality Management, Culinary Arts, or a related field.
• Experience: Minimum of 5 years of experience in F&B operations, with at least 2-3 years in a multi-unit management or training...
SMART LEGACY SDN BHDKuala Lumpur, 12 km from Balakong
Handle disciplinary issues, conducting annual review and confirmation of staff.
14. Constantly review, evaluate operations/procedures and suggest improvements to the management.
15. Report on management regarding sales results and productivity...