Retail Assistant

• Passionate about customer engagement with a cheerful, friendly, and approachable personality.
• Strong communication skills and the ability to interact comfortably with customers of all ages.
• Positive attitude with a willingness to learn and contribute in a team-oriented environment.
• Able to work in a fast-paced retail setting while maintaining attention to detail.
• Flexible to work retail hours, including weekends, public holidays, and shift rotations.
• Basic proficiency in English and Bahasa Malaysia; ability to speak Mandarin is an added advantage.
• Well-groomed with a pleasant and professional appearance.
• Comfortable handling cashiering duties, stock replenishment, and general store operations.
• A genuine interest in lifestyle brands, character merchandise, or pop culture is a plus.
• Having your own vehicle is an added advantage.

We’re looking for someone who:

• Enjoys spreading positivity and creating joyful customer experiences.
• Brings energy and warmth to every interaction.
• Takes pride in creating a welcoming and fun store environment.
• Deliver a warm, friendly, and engaging customer experience that reflects the Care Bears brand values of positivity and joy.
• Assist customers with product inquiries, recommendations, and purchases to drive sales and customer satisfaction.
• Maintain excellent product knowledge to confidently introduce merchandise and ongoing promotions.
• Ensure the store is well-presented at all times, including visual merchandising, cleanliness, and overall store ambience.
• Perform cashiering duties accurately, including handling payments, issuing receipts, and managing basic transactions.
• Support daily store operations such as stock replenishment, inventory checks, and receiving deliveries.
• Work collaboratively with team members to achieve store sales targets and operational goals.
• Proactively engage with customers to create a welcoming and enjoyable in-store experience.
• Handle customer feedback or concerns professionally and escalate when necessary.
• Ensure compliance with company policies, procedures, and retail standards.
• Contribute to creating a fun, vibrant, and memorable retail environment that brings the Care Bears brand to life.
• Represent the brand with enthusiasm and positivity in every customer interaction.
• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Training Provided
• Overtime Pay
• Staff Discount