Customer Service Executive
Jaya Bintang Trading Group Plt Bukit Mertajam Full-time
Good communication skills in English, Malay, and Chinese
- Friendly, polite, responsible, and customer-oriented
- Able to sit in front of a computer and reply customer messages for long hours
- Basic computer skills (Excel, WhatsApp Web, email, etc.)
- Familiar with TikTok, Facebook, Instagram is a plus
- Willing to learn and able to work independently & in a team
- Communicate with customers via WhatsApp, calls, and online platforms
- Provide product information, handle inquiries, and follow up professionally
- Manage order processing, basic admin tasks, and after-sales support
- Respond quickly and politely to customers, especially via digital channels
- Handle basic social media interaction (e.g. replying comments/messages on TikTok, Facebook, Instagram)
- Coordinate with internal barista and service teams to deliver good customer experience
- Monthly Performance Reward
- Personal Commission Reward
- Team Year-End Bonus
- Supportive working environment with career growth opportunities
JAC Recruitment MalaysiaKulim, 9 km from Bukit Mertajam
A Japanese manufacturer in Kulim is looking for a customer support.
The position is a fixed-term contract for a period of two years.
Job Summary: The key role of this position is to be responsible for administration support for the new Customer...
Samavest Tours & Travel Sdn BhdBukit Mertajam
Possess at least Diploma or Degree in Hospitality/Tourism/Hotel Management or equivalent
• Computer literate
• Had working experience in Hospitality & Travel industry
• Attempt good soft skill
• Able to deal with occurring travel problems,...
Boostorder Sdn BhdBukit Mertajam
to YOU.
As a Customer Success Executive, you will be the primary point of contact for our customers, ensuring their success and satisfaction with our software solutions. Also, tasks include resolve issues, provide guidance, and maintain strong...