Barista Technical Support
Ice Blanc Dairy Sdn Bhd Klang Full-time
- Have more than 2 years of work experience in product R & D technology application in the beverage industry.
- Those with successful R & D cases of coffee products/tea drink products will be given priority.
- Candidates who have won international barista awards will be given priority.
- Proficient in coffee blending and product development
- Customize coffee/tea product testing and provide reference samples: Coordinate with customer needs to select samples properly and send them to the technical department for formula design in a timely manner.
- Customer sample testing: After finalizing the samples, deliver them to customers for technical application in a timely manner. Conduct on - site sample testing with customers, obtain feedback information, and promptly report to the regional sales department and the company's R & D department.
- Improve and optimize existing beverage products, enhancing performance indicators such as product quality, taste, and stability to meet the changing needs of consumers and the requirements of market competition.
- Accompany sales teams for customer visits, determine brand tonality, communicate with the customer's R & D department, understand customer needs, assist sales in market research, and collect regional brand information and conduct analysis.
- Develop personalized product application plans according to customer needs, conduct on - site demonstrations and training to improve customer satisfaction and loyalty to the products.
- Application proposal: According to customer needs, communicate with the marketing department and the R & D department to design effective application proposals.
- Analyze market feedback and sales data, identify product problems and areas for improvement, propose effective solutions, and implement them.
- According to Malaysian labor law, contributions to social security and the provident fund are required.
- Staff Meal
- Accommodation provided
- Training provided
AFJ CAREERS RESOURCESKlang
RESPONSIBILITIES:
• Provide continuous technical support via telephone and email related to the product
• Employ a high level of interpersonal and communication skills to move beyond customer’s frustrations and solve customer’s problem...
Manpower Staffing Services (Malaysia) Sdn. Bhd.Kuala Lumpur, 30 km from Klang
Role - Technical Support (Mandarin)
Working Hrs – 9am to 6pm (Mon – Fri)
Intake – 16th June
Budget – RM4000 -4500 + 600 KPI Allowance
• Candidate must possess at least a Diploma & above - Computer Science/Engineering / IT.
• Required language(s...
AZ Soft Global Sdn. Bhd.Petaling Jaya, 19 km from Klang
About Us: We are dedicated to delivering exceptional services to our customers. As part of our growing team, we are seeking Junior Technical Support Specialist who is passionate about technology, problem-solving, and customer success.
Role Summary...