[ref. c90305517] Assistant Manager - Kuala Lumpur
XVI World Sdn Bhd Kuala Lumpur Full-time
Possess a minimum of 2 years of relevant experience in the Food & Beverage industry, demonstrating a strong understanding of restaurant operations and customer service.
- Demonstrate excellent team leadership skills, with the ability to motivate, train, and manage a diverse team of staff to achieve operational goals and maintain high performance standards.
- Exhibit strong problem-solving abilities, capable of identifying and resolving issues related to customer service, staff performance, and operational efficiency in a timely and effective manner.
- Provide exceptional customer service, ensuring a positive and memorable dining experience for all guests, and effectively handling customer inquiries, feedback, and complaints.
- Proficiently manage inventory levels, ensuring adequate stock of food, beverages, and supplies while minimizing waste and spoilage, and maintaining accurate records of inventory transactions.
- Maintain a thorough knowledge of food safety regulations and best practices, ensuring compliance with hygiene standards and food handling procedures to safeguard the health and well-being of customers and staff.
- Demonstrate proficiency in sales management, implementing strategies to increase revenue, optimize pricing, and promote menu items to maximize profitability and achieve sales targets.
- Fluency in both Mandarin and English is essential, enabling effective communication with a diverse customer base and staff, and facilitating seamless operations in a multilingual environment.
- Assist the General Manager in the daily operations of the restaurant, ensuring smooth and efficient service.
- Manage and supervise staff, including training, scheduling, and performance evaluation, to maintain high service standards.
- Oversee inventory management, including ordering, receiving, and storing supplies, to minimize waste and control costs.
- Implement and monitor sales strategies to achieve revenue targets and increase profitability.
- Lead and motivate the team to achieve goals, fostering a positive and collaborative work environment.
- Address customer inquiries and feedback in both Mandarin and English, ensuring effective communication and understanding.
- Ensure that all Club facilities are well-maintained, safe, and meet the highest standards of cleanliness and functionality.
- Foster strong relationships with club members, addressing their needs, concerns, and feedback promptly and effectively.
- Assist plan and oversee special events, and activities that cater to the interests of the Club's members.
- Develop and execute marketing strategies to promote the club and attract new members.
- Represent the Club in the community and build relationships with local businesses and organizations.
- Work with the management team to develop long-term strategic plans for the Club's growth and development.
- Annual Leave
- EPF
- Medical Leave
- SOCSO
- Hight-End Hostel
- High Incentive and tips
Taylor's CollegeKuala Lumpur
residents opportunities for personal growth and social development through this programme. We envision our student residence as a vibrant community where residents feel safe, connected and belong.
The Assistant Manager, Resident Experience & Welfare plays...
Kuala Lumpur
about the company
A well-established property development company in Malaysia, recognised for its strong track record and commitment to quality, is currently seeking to hire an Assistant Manager/Manager for Marketing. With a robust portfolio...
The Precious Seed Management Sdn. Bhd. (Just Pets Megastore)Petaling Jaya, 11 km from Kuala Lumpur
At least 3–5 years of experience in F&B operations, preferably in a supervisory or assistant manager role.
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• Good communication skills and customer service mindset.
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