Service Crew - Kuala Lumpur - ref. k29254119
KINGYU Kuala Lumpur Full-time
Main responsibility of this position is to provide excellent customer service, taking orders, serving food and drinks, and ensuring a positive dining experience for guests.
- Strong communication skill and ability to work well in a team
- Excellent customer service skills.
- Ability to work in a fast-paced environment.
- Previous experience in a restaurant or hospitality setting is an added advantage.
- Positive attitude and able to work independently with minimum supervision
- Friendly, professional attitude and appearance.
- Greeting and escorting customers to their tables in a friendly and welcoming manner.
- Present the menu and QR codes to customers and provide them with an explanation of the ordering process
- Arrange the table and ensure that the dining area is kept clean.
- Take customer orders and serve the food and beverages in a timely and professional manner.
- Ensure that customer have everything they need including condiments, utensils.
- Providing menu recommendations, addressing enquiries as required
- Stay informed about the menu and potential allergens in the dishes
- Collaborate closely with kitchen and bar staff to ensure smooth service operations.
- Clean up and reset the table after each service
- Check in with customers during their meal to ensure satisfaction and address any issues.
- Ensure daily inventory of restaurant supplies is updated and maintained on a daily basis.
- Keep track of customer preferences and provide personalized service when possible.
- Follow and maintain all food safety and hygiene standards.
- Handle guest complaints or concerns politely and efficiently.
- Any and all other duties and responsibilities as may be specified by the Company
- Daily Meal Allowance
- Overtime Pay
- Staff Dine In Discount at all Outlets
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