General manager, f&b (qsr chain)

• Own full outlet-level performance, including revenue, labour cost, food cost, controllable expenses, and overall store profitability.
• Develop and implement scalable, repeatable operating processes to ensure consistency across multiple outlets and support future expansion.
• Foster a high-performance culture driven by accountability, discipline, teamwork, and measurable results.
• Drive revenue growth across dine-in, takeaway, and delivery channels through strong operational execution and commercial discipline.
• Optimise store performance through effective pricing strategies, promotion planning, productivity improvements, and enhanced guest experience.
• Lead end-to-end execution of new store openings, including pre-opening planning, recruitment and training, operational readiness, launch execution, and post-opening stabilisation.

• Minimum 8–12 years of experience in F&B or restaurant operations, with at least 3–5 years in a senior multi-outlet leadership role.
• Proven track record in managing multi-outlet operations within a QSR, fast-casual, or chain restaurant environment.
• Demonstrated success in scaling and expanding F&B operations, including leading new store openings and post-opening stabilisation.
• Strong financial and commercial acumen, with hands-on experience in P&L management and driving outlet-level profitability.

• experience

• skills

• qualifications

• education

Bachelor Degree

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