Customer Service Executive (Mandarin Speaker, Work From Home )
Delphint Operation Sdn Bhd Kuala Lumpur Full-time
Excellent spoken and written communication abilities in both Mandarin & English.
- Candidates must possess at least a SPM/Diploma / Bachelor’s Degree in Business Administration, Banking, Mass Communications or any equivalent.
- At least 1 year of customer service work experience, with experience in customer service management is preferred.
- Fresh graduates are also encouraged to apply ; Experienced candidates will be added advantage.
- Demonstrated professional customer service skills with a respectful, positive attitude, and strong adaptability.
- Demonstrated analytical and problem-solving skills.
- Working knowledge and understanding of the Internet, familiar with RM is preferred.
- Able to work on shift.
- One year renewable contract, with the option to transfer to a permanent position after one year.
- IMMEDIATE HIRING.
- Respond effectively and efficiently with customers through various channels.
- Develop rapport with customers to understand and adequately make appropriate requirements for development and support requests.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Provide recommendations within the area of expertise to support customer needs.
- Handle order complains in a timely manner, form a work log, and provide timely feedback on abnormal problems.
- Work From Home.
- Attractive salary + allowance.
- Professional training will be provided.
- Good working environment.
- Annual Leave + Medical Leave.
- Work 5 days per week.
- Career Advancement.
- Salary Increment.
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