Ampang Jaya - Client Servicing Executive

Sales Executive / Client Servicing Executive

Join our energetic and growing team! We're looking for a proactive, client-focused Sales Executive who thrives in a fast-paced environment and is passionate about building strong relationships and driving results.

• Plan, organize, and drive the full sales process — from lead generation to post-sales support.
• Deliver a smooth and positive onboarding experience for new clients.
• Build strong relationships through regular touchpoints — via phone, email, and face-to-face meetings.
• Maintain and grow a portfolio of existing and potential clients through excellent customer engagement.
• Prepare and present professional proposals, quotations, and project briefs (Jobsheets).
• Collaborate closely with Designers, Production, and Traffic teams to execute client requests effectively.
• Follow up on purchase orders and payments to ensure smooth project flow.
• Monitor and track order status, and provide exceptional after-sales service.
• Achieve or exceed monthly sales targets and KPIs set by the Company.
• Actively listen to customer feedback and share insights to enhance customer satisfaction.
• Submit accurate daily and weekly sales reports to Management.
• Keep abreast of industry trends, competitor activities, and market opportunities — report insights regularly.
• Undertake any additional tasks or special projects as assigned by Management.
• Minimum 2 years of proven field sales experience — experience in FMCG or marketing services is a strong plus.
• Diploma or Degree in Marketing, Business, or a related field.
• Passionate about sales, results-driven, and a natural relationship builder.
• Skilled in sales techniques, negotiation, and client engagement.
• Strong communication and interpersonal skills — both verbal and written.
• Self-motivated, resourceful, and a quick problem-solver.
• Able to work independently, multitask efficiently, and meet tight deadlines.
• Team player with a positive attitude and a drive to learn and grow.