Service Crew (Gurney Plaza) - Berjaya

Required Skills:

• Attention to Details
• Food Safety Knowledge
• Time Management
• Teamwork
• Recipe Adherence

• Excellent Customer Service
• Good command of spoken English
• At least Secondary School/O Level, Higher Secondary/STPM/'A' Level/Pre-U
• No experience/ At least 1 year of experience working in customer service or relevant experience in F&B
• Pleasant, friendly, cheerful, and able to work under pressure and in a high-volume environment
• Welcome customer in a warm and friendly manner.
• To provide excellent customer satisfaction through exceeding expectations of guests.
• Upsell promotional items.
• To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
• Perform day to day pre-opening and closing activities as per SOPs.
• Ensure that food hygiene and safety standards are maintained and comply.
• Work together with other team members to provide good quality service.
• Assist in dishwashing duties as and when required.
• Execute any other duties as assigned
• Employee meals & Beverage
• Paid leaves, Medical & Insurance
• Learning & Career Advancement
• Employee Discount
• High Volume Incentive (monthly)
• Night Shift allowances and Overtime