Ecommerce Sales & Customer Service Executive (Mandarin Speaker) - Petaling Jaya

apartmentBbell Malaysia Sdn bhd placePetaling Jaya scheduleFull-time calendar_month 
Candidates fluent in Mandarin preferred as the role requires the candidate to deal with Mandarin Speaking customers.
  • Fresh graduates / candidates with low relevant experience are welcomed to apply, full training will be provided.
  • Able to work with mobile phone, typing speed with 40 words or above per minute.
  • Not necessary to answer phone calls, phone-calling customers, as its mainly on the Messenger Enquiries.
  • Be Fast, Be Accurate, Be Sincere, Make Customer Happy, Encourage Customer to Buy while attending customer’s Facebook Messenger enquiries.
  • Handle customer inquiries received via social media channels in an efficient and professional manner.
  • Keep records of customer interactions, inquiries, and actions taken.
  • Escalate potential complaints and relevant after sales request to relevant department.
  • Work with the Marketing team to provide ideas and strategies for sales boosting purpose.
  • Extra high monthly sales commission (Guaranteed) as well as year-end bonus.
  • Petrol and carpark allowance is provided for this position.
  • Essentials: EPF, SOCSO, EIS Contribution, Annual Increment, Performance Bonus, Annual/Medical Leave.
  • All young people (90s and 00s only) working together! 100% like a family and there will be no politics!
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