Restaurant Manager

We are currently looking for a Restaurant Manager to join our team at AMP Cafe (Ampang).

Requirements:

• Proven experience as a Restaurant Manager or in a similar role.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Knowledge of restaurant management software.
• Understanding of financial aspects, including budgeting and profit and loss analysis.
• Food safety and hygiene certification.

Responsibilities:

• Oversee day-to-day restaurant operations, including staff management, inventory control, and quality assurance.
• Ensure compliance with health and safety regulations, as well as restaurant policies.
• Recruit, train, and supervise restaurant staff, including servers, chefs, and support staff.
• Schedule and organize staff shift to optimize efficiency and meet business needs.
• Conduct performance evaluations and provide constructive feedback.
• Foster a customer-centric environment by ensuring excellent service standards.
• Address customer feedback and resolve any issues to maintain customer satisfaction.
• Manage budgetary concerns, including cost control, revenue growth, and profitability.
• Monitor financial transactions, such as sales, expenses.
• Collaborate with the chef to develop and update menus, ensuring variety and quality.
• Set appropriate pricing strategies to achieve financial goals.
• Implement marketing strategies to attract and retain customers.
• Plan and execute promotions, events, and special initiatives.
• Oversee inventory levels and order supplies as needed.
• Provide ongoing training for staff to enhance skills and maintain high performance standards.
• Stay informed about industry trends and incorporate best practices into restaurant operations.
• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• EIS
• Medical Insurance
• SOCSO