Sales Administrator

Comfortable in handling cats and dogs

Possess own transportation

Weekend working (addition to Annual Leave)

High school diploma or equivalent (associate's or bachelor's degree preferred).

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Excellent organizational and time-management skills.

Strong attention to detail and accuracy.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a team.

Strong problem-solving skills.

Skills:

Data entry and management

Reporting

Communication (written and verbal)

Time management

Problem-solving

Attention to detail

The Sales and Admin Executive is responsible for providing comprehensive support to the sales team while also managing various administrative tasks. This role ensures the smooth operation of sales processes and administrative duties, contributing to the overall efficiency and effectiveness of the company.

Online Marketplace Maintenance:

• Maintain & update Shopee/Lazada/TikTok shop and other online marketplace
• Participate platform sales campaign
• Monitor ads campaign
• Handle customer enquiries

Sales Order Processing/fulfilment:

• Process sales orders (Online & Offline) accurately and efficiently.
• Generate relevant documentation (Invoice/DO/PO) and track payments.
• Pack and drop off online orders to logistic hub

• Support stock packing and preparation works
• Support manager on logistic arrangement
• On site support as event crew during event

Customer Support:

• Respond to customer inquiries via text, email or calls.
• Provide information about products, pricing, and availability.
• Resolve customer complaints and issues promptly.

Administrative Support:

• Manage correspondence and documentation.
• Logistic arrangement
• Coordination and Communication

Inventory Management:

• Monitor stock levels and coordinate with the purchasing department to ensure adequate inventory.
• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS