Customer Service Executive - Petaling Jaya - ref. j0035919

apartmentManpower Staffing Services (Malaysia) Sdn. Bhd. placePetaling Jaya scheduleFull-time calendar_month 

Min. SPM with cert and above

  • Experience: No Experience and Fresh Graduates are Welcome to apply.
  • Excellent verbal/written communication.
  • Strong problem-solving and multitasking abilities.
  • Proficiency with basic computer skills.
  • Patience and empathy when handling frustrated customers.
  • Mandarin Language would be additional
  • Handling Inbound and Outbound calls to customer inquiries via phone, email, and live chat.
  • Troubleshoot and resolve issues.
  • Identify opportunities to improve customer satisfaction and loyalty.
  • EPF & SOCSO contributions.
  • Sick leave & annual leave entitlement.
  • 5 working days per week.
  • Quarterly staff recognition & appreciation.
  • Clear career progression: Customer Service Executive Senior CSE Team Leader Assistant Manager Manager Senior Manager.
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