Customer Service Executive Fintech
Manpower Staffing Services (Malaysia) Sdn. Bhd. Shah Alam Full-time
At least 1 year in a Contact Centre or BPO, with a preference for Financial Services expertise.
- Languages: Proficiency in English (verbal and written), with English CEFR C1 proficiency for customer communication and fluent in Mandarin.
- Skills: Multitasking, prioritization, and communication excellence across multiple channels (phone, email, chat, social media).
- Resilience: Perform under pressure, exceed customer expectations, and thrive in a fast-paced environment.
- Mindset: Analytical thinker and problem solver with a customer-first attitude.
- Deliver outstanding support via phone, email, and chat, resolving customer inquiries with efficiency and empathy.
- Build personalized solutions by identifying customer needs and recommending tailored products and services.
- Handle escalated complaints professionally, maintaining trust and customer satisfaction.
- Stay compliant with data protection regulations and ensure secure handling of sensitive information.
- Tackle ad-hoc tasks as needed, showcasing your adaptability and problem-solving skills.
- Be a Trailblazer: Join a pioneer team in a fast-growing Fintech project.
- Enhance Your Career: Gain international exposure in the financial services industry.
- Workplace Excellence: Thrive in a supportive, multicultural environment that prioritizes growth and teamwork.
- Attractive Benefits: Competitive salary, structured career progression, and continuous learning opportunities.
- Empower Customers: Be the voice of the company and make a real impact.
Manpower Staffing Services (Malaysia) Sdn. Bhd.Petaling Jaya, 9 km from Shah Alam
customer satisfaction and loyalty.
• EPF & SOCSO contributions.
• Sick leave & annual leave entitlement.
• 5 working days per week.
• Quarterly staff recognition & appreciation.
• Clear career progression: Customer Service Executive Senior CSE Team Leader...
CBREKuala Lumpur, 19 km from Shah Alam
Customer Service Executive - Real Estate (Mandarin)
Job ID
236276
Posted
26. Sep-2025
Service line
Corporate Segment
Role type
Full-time
Areas of Interest
Customer Service, Facilities Management
Location(s)
Kuala Lumpur - Wilayah Persekutuan Kuala...
Seven StarKuala Lumpur, 19 km from Shah Alam
We are seeking a dedicated and bilingual Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing guidance, support, and handling incoming enquiries. Your professionalism...