Executive | Compliance and Quality Management
Kumpulan Wang Simpanan Pekerja (KWSP) Kajang Full-time
Malaysian citizen.
- Pass Malay language including oral test at Sijil Pelajaran Malaysia (SPM) level.
- Possess a Bachelor’s Degree (Honours) in Law, Finance, Accounting, Business Administration, or other related disciplines recognised by the Malaysian Government.
- 2–4 years of working experience in compliance, documentation control, audit, risk management, or corporate communications, preferably within a regulated or financial services environment.
- Knowledge of quality management standards (ISO 9001) with experience in assisting documentation reviews, SOP development, or process mapping.
- Familiarity with regulatory frameworks such as the EPF Act and PDPA, with demonstrated ability to apply compliance requirements in documentation and operational processes.
- Ability to contribute to the development of compliance communication campaigns, workshops, or staff awareness programs.
- Strong analytical and problem-solving skills, with attention to detail in reviewing controlled documents and forms.
- Effective communication and interpersonal skills, able to collaborate with peers and supervisors while engaging diverse stakeholders.
- Proficient in both oral and written Malay and English, with the ability to prepare clear reports and documentation.
- Proficiency in graphic design software such as Adobe Illustrator, Adobe Photoshop, Canva, or equivalent is an added advantage.
- Quality & Documentation Management
- Lead quality assurance reviews on controlled documents to ensure compliance with standards (e.g., ISO 9001) and regulatory requirements.
- Provide structured guidance to business units in developing clear, compliant, comprehensive and high-quality documentation (SOPs, policies).
- Prepare reference materials and contribute to advisory sessions with document owners, supporting the clarification of regulatory expectations and documentation standards.
- Conduct process mapping and lead reviews to identify and implement process improvements.
- Compliance Framework & Risk
- Support the implementation and monitoring of the operational compliance framework to identify and mitigate risks.
- Ensure all controlled forms and notices are rigorously reviewed for compliance with relevant legislation (e.g., EPF Act, PDPA).
- Serve as the Secretariat for the Controlled Forms and Notices Committee, ensuring diligent review and governance.
- Documentation Governance & Systems Integrity
- Oversee the integrity and governance of EPF documentation management platforms and ensuring all controlled documents are properly maintained, versioned, and accessible.
- Monitor and validate that controlled documents remain accurate, reliable, and consistently aligned with regulatory requirements and internal governance standards.
- Implement governance protocols and conduct periodic reviews to uphold defensibility, transparency, and accountability in documentation practices across the organization.
- Compliance & Quality Management Communication
- Create and disseminate clear, compelling, and engaging communication materials (e.g., alerts, newsletters, infographics, case studies) to keep stakeholders informed of on-going compliance culture activities.
- Coordinate communication strategies that reinforce the section’s role in ISO, documentation governance, and operational compliance, ensuring messages are professional, motivating, and reflective of the section’s assurance function.
- Casual attire
- Hot desk environment
- Statutory deductions
- Commission incentives
- Annual leave
- Dental allowance
- Optical allowance
- Panel clinic
- Life insurance
- Attendance bonus
- Learning incentive
- Medical Benefits
- EPF SOCSO
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