Junior Sale Coordinator - Ampang Jaya

• Proficiency in both English and Bahasa Malaysia, with excellent written and verbal communication skills.
• Demonstrated ability to manage customer relationships and provide exceptional customer service.
• Experience or knowledge of order processing, from initial inquiry to final delivery, is a plus.
• Familiarity with inventory management principles and practices.
• Strong organizational and time-management skills, with the ability to prioritize tasks effectively.
• Ability to work independently and as part of a team in a fast-paced manufacturing environment.
• Willingness to learn about paper bag manufacturing processes and product specifications.
• Must be willing to work onsite in Seri Kembangan.

Interested candidates are invited to email: hr@sunpaperbags.com.my

1. Administrative Support:

• Maintain organized filing of sales documents and reports.
• Handling paperwork such as document control, printing, etc.
• Keep accurate records for internal audit, inventory tracking, and customer reference.
• Support to manage databases related to sales activities, such as updating order details, stock quantity or any other related information in the system.

1. Communication:

• Respond to calls and messages from customers and sales staff, offering timely support.
• Assist in resolving daily issues involving delivery arrangements, customer feedback, and stock-related inquiries.
• Collaborate with the accounts team on pending invoices, DOs, and payment follow-ups.
• Escalate any urgent operational matters to the relevant departments and ensure quick resolution.

1. Sales Team Support:

• Preparing presentations, managing schedules, and providing general assistance to the sales team.

1. Collaboration & Teamwork:

• Work closely with internal teams (e.g., marketing, production, and customer service) to ensure the smooth execution of orders and client requirements.
• Provide feedback to product development teams regarding customer preferences and market demand.

1. Sales Coordination Support:

• Assisting with order processing, logistics arrangement and deliveries or shipments.
• Ensuring timely delivery of products.

• Self-motivated and goal-oriented.
• Customer-centric with a passion for providing value-added solutions.
• Ability to work independently as well as part of a team.
• Attention to detail and strong problem-solving skills.

Working Conditions:

• Full-time position
• Working Hours: Monday – Friday (8.00 AM – 5.30 PM).
• Annual Leave
• EPF
• Health Insurance
• Medical Leave
• SOCSO
• Employee Discount on company products/services
• Marriage Leave
• Maternity Leave