[ref. i44574301] Tour Operations Executive
Golden Destinations Kuala Lumpur Full-time
Achieve at least SPM education
- Requires candidates with minimum 2 years of working experience in the Travel industry.
- Require Language(s) (write, read & speak) - English & Mandarin.
- Outspoken & soft-spoken person.
- Good follow up skill and highly attentive to enquiry.
- Comfortable working with computer and mobile phone in long hour.
- Basic computer skill (Outlook, Excel, Words and PowerPoint).
- Willing to travel when necessary (company will provide allowance if necessary).
- To deal with the overseas DMC, Accommodation or cruise line principle;
- To assist in making booking in cruise line booking engine; OR
- To assist in all aspect of tour operations; including itinerary planning, costings, air tickets and ground arrangements, attractions, and other day-to-day activities; OR
- To assist in doing flight booking through the GDS system (Travelport, Saber and Amadeus)
- To compile and maintain records of business transactions to ensure all documentations are properly filed;
- Recording orders for all related tour services;
- To provide full support for tour packages sales and departures;
- To educate customers and partners on products, destination knowledge, and provide all relevant customer support;
- To participate in all field work, including Airport duties and travel fairs
- EPF/SOCSO/PCB
- 5 working days
- Annual Company trip (For Confirmed Employees)
- Group PA insurance (For Confirmed Employees)
- Yearly Bonus depending on Company performance and reflect to Individual performance
- Twice performance appraisal review annually to identify room for improvement process
- Outpatient medical coverage from registered clinics
- Employee price for travel packages (For Confirmed Employees)
- Company uniform provided
- Travelling claims by receipt
- Monthly training arrangements from Company
- Exclusive employee HR software applications (leaves, claims, payslips etc)
- At least once a year Team Building arrangements
- Monthly / Weekly Company sports & recreations for everyone
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