E-commerce Junior Key Account Executive
Switch Solution Sdn. Bhd. Petaling Jaya Full-time
A diploma / bachelor’s degree in business / marketing / communication field with 1-2 years of experience. Experience in the e-commerce industry would be an added advantage
- Fresh graduates are also welcome to apply
- Highly ambitious and self-motivated individual. Driven by results
- Proven track record in managing online marketplaces accounts, developing and executing sales strategies
- Good communication skills in written, verbal and presentation
- Strong knowledge of MS Office and computer literacy
- Excellent communications skills in both written and verbal English, Chinese, Malay. Able to work in team
- Familiarity with eCommerce platforms like Shopee, Lazada, TikTok, etc
- Creativity, innovation and strong analytical skills
- Build and maintain strong relationships with marketplace platform(s) representatives
- Act as the primary point of contact for account-related queries and issues
- Negotiate terms, promotions, and agreements with marketplace platform(s) representatives
- Plan and execute promotional activities, including sales events, discounts, and ad campaigns
- Collaborate with the marketing team to align campaigns with broader business goals
- Measure the effectiveness of promotions and optimize for future campaigns
- Monitor account performance (e.g., sales data, traffic, conversion rates)
- Track KPIs such as revenue growth, product rankings, and customer reviews
- Analyze trends and provide insights to improve account performance
- Ensure all product listings are accurate and complete
- Coordinate with the team for updated images, descriptions, and specifications
- Monitor stock availability and update inventory levels on platforms
- Set and adjust product pricing to remain competitive and profitable
- Conduct competitor analysis to identify gaps and opportunities
- Work with logistics, operations, and customer service teams to ensure timely order fulfillment and high customer satisfaction
- Resolve issues related to order delays, returns, or complaints
- Prepare regular reports on sales performance, platform metrics, and account activity
- Present data-driven recommendations to management for strategy adjustments
- Annual Leave
- EPF
- SOCSO
- EIS
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Salary Up To RM5000
Location: Kota Kemuning, Shah Alam.
Job Descriptions:
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