Customer Service Executive Cum Admin - Klang - ref. x28281515

Fresh Graduates are welcome to apply

• Minimum Education: SPM, diploma in any field
• Working hours: Monday – Friday, 10:30am – 7:30pm & Saturday (10am – 2pm)
• Good command of English and Mandarin in terms of written & spoken.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize and manage time effectively.
• WhatsApp, call or email existing and potential customers to provide consultation and propose solutions with the company’s products & services.
• Serves customers by providing product and service information via phone, WhatsApp, email, or socialmedia.
• Assist in purchasing and logistics matters.
• Keep records of customer interactions, process customer accounts, and file documents.
• Build relationships and understand customers' needs to encourage repeat business.
• Print order sheets from company backend system.
• Schedule delivery routes for all orders placed by customers.
• Coordinate with production teams to ensure timely completion of orders.
• Record Keeping. Maintain accurate records of all print orders, including specifications, completion dates, and delivery confirmations.
• Do payroll system for monthly employee's payroll.
• EPF/SOCSO provided
• Basic + Allowance
• Annual Leave and Public Holiday observed
• Staff parking
• Medical benefits
• Near public transport
• Annual Dinner (Based on Performance)
• Commission
• KPI