Customer Service Executive Cum Admin (Mandarin Speaker) - Klang

Fresh Graduates are welcome to apply

• Minimum Education: SPM, diploma in any field
• Good command of English and Mandarin in terms of written & spoken.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize and manage time effectively.
• WhatsApp, call or email existing and potential customers to provide consultation and propose solutions with the company’s products & services.
• Serves customers by providing product and service information via phone, WhatsApp, email, or social media.
• Assist in purchasing and logistics matters.
• Keep records of customer interactions, process customer accounts, and file documents.
• Build relationships and understand customers' needs to encourage repeat business.
• Print order sheets from company backend system.
• Schedule delivery routes for all orders placed by customers.
• Coordinate with production teams to ensure timely completion of orders.
• Record Keeping. Maintain accurate records of all print orders, including specifications, completion dates, and delivery confirmations.
• Do payroll system for monthly employee's payroll.
• Participate in company offline events (when necessary)
• Basic + Allowance
• Annual Leave and Public Holiday observed
• Staff parking
• Medical benefits
• Company Trip
• Commission
• KPI
• EPF/SOCSO provided
• Working Hours: 5.5 days (9:30am - 6:30pm)