Ampang Jaya - Customer Service Executive - Global Telco Company (StarHub Onboarding)
Hiredly X Ampang Jaya Full-time
Handle all inbound calls related to general customer inquiries, complaints, feedback, comments, and any issues concerning the company’s products.
- Strive to exceed customer expectations by delivering excellent service and accurate information.
- Collaborate with the team to achieve key performance indicators (KPIs) and service level agreements (SLAs).
- Minimum qualification: SPM (must be passed)
- Proficiency in Mandarin/ English (speak only)
- Strong passion for customer support with a proactive and problem-solving mindset
- Willing to work on a rotational shift basis
- Ability to multitask, fast learner and a team player
- Age between 18 and 45 years old
ParcelDailyAmpang Jaya
Handle all customer inquiries coming from multichannel, including WhatsApp, calls, emails and Livechat.
• Provide "Total Service" to our value customers.
• Maintain in-depth knowledge of company products, services, and policies to provide...
Computacenter Services (Malaysia) Sdn BhdAmpang Jaya
Experience in customer service
• Fluent in Mandarin (writing and speaking) is a must
• Fresh graduates are encouraged to apply
• Eager to learn and with a desire to get the job done well
• Strong skills in communication, teamwork, organization...
Golden DestinationsKuala Lumpur, 8 km from Ampang Jaya
This is a full-time on-site role as a Customer Service Executive at Golden Destinations by ICE HOLIDAYS Sdn Bhd's office in Malaysia.
Requirement
• Diploma or equivalent education (Bachelor’s Degree preferred).
• Proven experience in a customer service role...