Customer Service Executive New

• Engage with customers to provide detailed information about products or services.
• Address and resolve product or service issues by understanding and meeting customers' needs.
• Collaborate with other departments or team members to ensure customer satisfaction.
• Handle the processing of quotations, purchase orders, and sales orders.
• Monitor customer forecasts, stock levels, and inventory movements.
• Participate in company activities such as 5S, safety, environmental and energy initiatives, budget planning, and ISO documentation as assigned.

• Hold a Diploma or Degree or an equivalent qualification.
• Have 2 to 3 years of relevant experience in the manufacturing industry.
• Experience in managing overseas customers
• Possess strong written and spoken communication skills in English and Malay.
• Mandarin language skills are an added advantage for communicating with Mandarin-speaking customers.

• Hybrid working arrangement
• Leading global company
• Attractive multiple allowance and subsidy

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