Client Services Officer, Logistics
Great Jade Milestones Sdn. Bhd. Bukit Mertajam Full-time
Diploma or Bachelor’s Degree in Logistics, Business Administration or equivalent
- At least 1-3 year experiences in logistics customer service industries or relevant fields
- Strong communication and interpersonal skills
- Excellent problem-solving abilities
- Proficiency in Bahasa Malaysia, English and Mandarin (require to liaise with China)
- Proficiency in Microsoft
- Respond to customer inquiries promptly and professionally
- Coordinate with internal teams and external parties to ensure smooth execution
- Coordinate daily shipment bookings, scheduling and follow-ups
- Monitor shipment progress and proactively update customers on status, issues, and resolutions
- Provide accurate information about our services, pricing quotation and shipment terms/policies
- Prepare and manage shipping documents/reports and related paperwork
- Annual Leave
- Medical and Hospitalisation Leave
- Company Trip
- 5 Working Days
- Staff Discount
- EPF
- SOCSO
- EIS
- Medical Insurance
- Training Provided
- Allowance Provided
- Flexi Claim
- Annual Bonus
- Overtime Pay
- Work Life Balance
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