100024620 Manager (Customer Experience)
Petronas (descraped) Kuala Lumpur Full-time
Job Purpose
Develop and implement CRM policies and plans to align with business goals by enhancing customer engagement, loyalty, and satisfaction. Additionally, it involves overseeing key stakeholder relationships to influence and achieve business goals.All this, ensuring compliance while driving growth through continuous improvement.
Main Accountabilities- CRM Strategic Planning
- Key Stakeholder Management
- Customer Analytics
- Customer Journey Management
- Service Quality Assurance
Develop and ensure customer service standards are consistently met and exceeded across all channels, aiming to deliver exceptional customer experiences and uphold the brand promise at every interaction
Requirements- Minimum bachelor's degree in business or equivalent.
- Years of Experience: No less than 8 years of working experience with exposure within the realm of Customer Service / CRM / Marketing / Sales
CBREKuala Lumpur
Real Estate Transaction Manager / Senior Manager
Job ID
79116
Posted
17. Jul-2025
Areas of Interest
Transaction Management
Location(s)
Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia
Real Estate Transaction Manager / Senior Manager...
Kuala Lumpur
Are you passionate about luxury, fragrance, and exceptional customer experiences? Randstad is partnering with a prestigious luxury fragrance maison to support the recruitment of their Assistant Boutique Manager / Boutique Manager to lead...
Robert WaltersKuala Lumpur
Our client is seeking a highly skilled IT Project Manager to join their dynamic team. This role offers the opportunity to work on significant, impactful projects within the global banking sector. The successful candidate will be responsible...