Sales Support - Freight Forwarding - Klang
PUBLIC CARGO SERVICES SDN BHD Klang Full-time
Prepare quotations, proposals and contracts for customers
- Maintain and update the customer database with accurate and current information
- Handle documentation related to freight forwarding, such as shipping instructions, bill of lading and invoice
- Respond promptly to customer inquiries regarding services, rates and shipment status
- Act as a liaison between customers and the operations team to ensure the smooth execution of shipments
- Work closely with internal teams, including operations, finance and logistics to ensure timely delivery of services.
- Coordinate shipment schedules, track shipment, and communication updates to customers
- Assist in generating leads and identifying new business opportunities
- Monitor and analyse sales performance metrics and prepare reports for the sales team
- Ensure compliance with international shipping regulations, customs requirements and company policies.
- Candidate must possess at least SPM, Diploma or Advanced / Higher/ Fresh Graduate, Diploma in Marketing, Logistic / transportation or equivalent.
- At least 2-3 years (s) of working experience in shipping & forwarding industries, especially Freight Forwarding.
- Required skill(s): Strong verbal communication and presentation skills, self-disciplines, computer literate, presentation preparation and report.
- Good command in Mandarin, English & Malay speaking (both written and oral)
- Fresh graduates are encouraging to apply.
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About the Role:
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