Restaurant Supervisor - Ampang Jaya

apartmentMFM Restaurants Sdn Bhd placeAmpang Jaya scheduleFull-time calendar_month 
Ensure that restaurant’s goals and objectives are clearly communicated, understood, and met by subordinates.
  • Address guests concerns, request and/or any other issues either individually or by enlisting the help of others by following restaurant guidelines.
  • Collaborate with operations management team to develop and carry-out procedures and ideas to continuously improve outlet performance.
  • Enforce compliance of work and services standard, hygiene standard, food preparation procedures according to restaurant’s Quality, Service, Ambience & Value (QSAV) guidelines, other policy guidelines established by the RV Group and the relevant regulatory requirements.
  • Conduct day-to-day shift with proper shift briefing.
  • Supervise the smooth operation of restaurant to ensure that the service is provided promptly, courteously and professionally.
  • Assist the Restaurant Manager in stock check and stock ordering.
  • Provide support and assist Restaurant Manager to complete the daily paperwork, periodic inventories and statistical reports accurately and on a timely basis.
  • Possess full knowledge on food, beverages and other products & services served/provided by the Restaurant.
  • Candidate must possess at least STPM or 2 years of high school education, or
  • Has 2 to 3 years of related working experience (full time employment) in similar industry with proven track record.
  • Requires thorough knowledge on casual and/or fine-dining restaurants.
  • Possess good supervision, communication and interpersonal skills with ability to lead the team and cultivate good working relationship amongst staff in the Restaurant.
  • Ability to engage in physical activities which requires long hours of standing during the working shift.
  • Self-discipline and self-motivated and enjoys interacting with people and serving customers.
  • Always maintain high standard of personal hygiene with clean appearance and neatly attired.
  • Pleasant, Polite manner, Energetic, cheerful, and hardworking.
  • Possess enthusiasm in learning and keen to get feedback for improvement.
  • Require to work on rotating shift basis which include weekends and public holidays.
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
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business_centerHigh salary

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