Customer Service – Mandarin & English Speaker (Voice)
Agensi Pekerjaan Mango Global Technologies Sdn Bhd Shah Alam Full-time
Role: Customer Service – Mandarin & English Speaker (Voice)
- To excel in this role, you'll require:
- Must be fluent in spoken English (B2)
- Must able to speak fluent mandarin
- Able to work for rotational Shift, rotational working days & Public Holiday
- Education: SPM, UEC, O-level or; and above
- Fresher are welcome to apply
- It would be fantastic if you possess:
- Six months or more of customer service experience
- Perks you get:
- Attractive remuneration package above market standards.
- KPI incentives, Transportation allowances
- 14 days AL; 14 days ML, 60 days Hospitalization leave
- EPF, SOCSO
- Health and life insurance
- Medical Claim
- Corporate deals
- Training will be Provided.
In this position, you'll are required to:
- Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
- Maintain good communication and cooperation with relevant departments
- To exceed customers' expectations in terms of customer service & accurate information.
- Work in a team to achieve the required KPI and SLA elements.
- Annual Leave
- Medical and Hospitalisation Leave
- EPF
- SOCSO
- Annual Bonus
- Medical Insurance
- Training Provided
- Allowance Provided
- Performance Bonus
- Overtime Pay
- 5 Working Days
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Reporting Date: Immediately
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